Eric John Lewis is making me wait 2 weeks to see if they can repair my laptop. Really hope they can't, I don't want that thing back. I thought saying I wanted to upgrade to a Mac and pay more would make them do it same day but eh, their policy is their policy.

Mark Dain If they fix it you'll have all your data to transfer to your new Mac

Eric Data is all backed up, in 3 places. I just don't like the idea of JL having access to a personal device.